✳Google & AI · A PRACTICAL NOTE FROM STANLY
A better way to ask for a review.
Make it easy. Keep it honest. Ask at the right moment.
Ask about the actual experience
After a completed visit or job, invite the customer to share honest feedback. Keep the request short and give them a direct review link or QR code.
Do not script the opinion
Do not offer rewards for positive reviews or screen out unhappy customers from the review link. A useful process asks for honest feedback, not a specific rating.
Close the loop
Read feedback, respond thoughtfully and use recurring comments to improve the business. Reviews are a conversation with real customers, not just another number on a report.